WHO WE ARE

METERING SERVICES

Metering Services, Inc. can offer the City of Phoenix highly trained and experienced personnel for large meter testing, repair, and replacement. Over 30 years of experience will ensure your project is completed efficiently, promptly, safely, and to the highest of industry standards and customer satisfaction.

Metering Services, Inc. is a SBA 8(m) Woman-Owned Small Business and specializes in a variety of water-industry technical services including water meter and backflow prevention installation, repair, replacement, certification and testing. We have significant experience working on both large water meter (3” to 10”) and small (5/8” to 2”) water meter projects and have easily tested over 50,000 large meters.

A sampling of our large meter work includes:
• For the City of Phoenix, beginning in 1983, test, repair, calibrate and maintain the large meters
• For the City of Scottsdale, beginning in 2013, test, repair, calibrate and maintain the large meters
• For the City of Tempe, beginning 2004 test, repair, calibrate and maintain the large meters and since 2013 for 5/8” to 2” replace water meters, including lid replacement, meter box repair/replacement, AMI signal strength verification and ERT installation
• For California American Water Co in Coronado, California, beginning in 2000, Test, repair, calibrate and maintain the large meters

Licenses held which are applicable to this project.
• Arizona Registrar of Contractor’s License CR-5, Water Metering Devices: ROC194106
• State of Arizona Business License: 07-358883-L
• City of Phoenix Business License: 87021489

This high volume of large meter testing, repair, and replacement experience gives us a unique insight into the challenges that must be faced.  Beginning with the fundamental challenge of working in confined spaces with hazardous energies, we provide additional training, equipment, and testing to ensure the safety of our employees in confined spaces.  Our large meter installation crews consist of at least three technicians that are confined entry certified, as required by OSHA. In fact, our comprehensive health and safety program includes Basic Safety Training and job-specific training, including recognizing potential risks such as how to avoid heat-related injuries and common hazards like bees, black widows, scorpions, and snakes.

Our experience has helped us to develop a comprehensive quality system to identify issues before we begin a job and to ensure that a job is completed correctly.  Our pre-job work assessment identifies pre-existing issues such as landscaping, traffic, meter box and service line issues. Throughout the replacement we follow a standardized and documented step-by-step plan.  We are experienced in dealing with a variety of service line materials including copper, galvanized, and PVC pipe. Our post-job quality control includes AMR meter installation check, leak-check, endpoint/ERT module verification and field site cleanliness.

In addition to meter-by-meter technical expertise, Metering Services, Inc. can provide comprehensive project management and administrative services.  An on-site manager will be assigned to your project. This on-site manager will be responsible for project staffing, customer complaint and emergency response, appointment scheduling, inventory control, quality control audits and daily supervision/work assignment.  

Our corporate staff will provide additional technical and project management oversite, safety and installation training, invoicing, communication, and data summaries.  We use the industry-recognized XC2 software to track the location, make, model, and size of each meter tested. XC2 is able to track the accuracy test results and repair or replacement work completed.  Therefore we can offer our clients a complete and ongoing history of their water meters, with data easily extracted and exported into a client-friendly format such as Excel.  

Recently Metering Services, Inc. has been working with the City of Tempe on their city-wide, small meter AMR project which utilizes the KONA software system.  KONA allows the technicians to directly enter data into hand-held tablets while still in the field. Seeing the real-time value and accuracy provided by direct, in-field data entry is pushing us to expand this capability for all our customers and services during 2018.

Friendly, courteous customer service is important to Metering Services, Inc.  We conduct our business in a professional, ethical, and trust-worthy manner. For commercial or multi-family residences, we can provide flexible scheduling to allow the shutdown and replacements for the larger 1-1/2” to 6” meters to be done at the customer and utility’s convenience.  

In fact in the years we have worked with the City of Phoenix we have developed relationships with the various yards and personal to coordinate and complete shutdowns for meter replacement replacements throughout the city.  These shutdowns require a lot of coordination with City and Customer. Most work takes place on weekends, holidays or off-hours. (midnight).

Our corporate office is staffed Monday-Friday 7:30am to 4:30pm. 24-hour emergency service, messaging services and after hours contact information is available at the same number. 480-894-0200.

Metering Services Inc. continues to lead the industry in water meter and backflow assembly testing, repair and installation throughout the State of Arizona.

Metering Services Backflow Division has experienced technicians who are ABPA certified and make it a priority to ensure the quality and safety of your water. We use state of the art software which enables our professional staff to provide you with accurate and efficient notifications, test reports and billing. We service the entire state of Arizona and are approved by all Water Purveyors, including the City of Scottsdale.

Metering Services has the equipment and knowledge to assist with replacing outdated meters. Our fleet includes a heavy-duty truck equipped with a crane, cut-off saws, torches and other equipment necessary to replace large water meters. Metering Services, Inc. crews have received training from all major meter companies. Our trained and experienced crews have replaced thousands of large and small meters.

Metering Services Water Meter Division is fully staffed with technicians who have tested and retrofitted thousands of large meters throughout Arizona including the cities of Phoenix, Chandler, Tempe, Peoria, Avondale, Prescott, Scottsdale and others. Our technicians attend classes held by meter manufacturers and receive one-on-one training in meter diagnosis and repair. We are recognized as certified installers for Neptune, Itron, Badger, Sensus and Metron meter manufacturers. Our expertise also includes AMR/AMI installation and conversion.

Dave Frampton and his staff have worked on both small (5/8” to 2”) and large water meter (3” to 10”) projects over the past 30 years throughout the Phoenix Valley, the state of Arizona and California. Metering Services Inc understands the working conditions in the area. Metering Services Inc has also developed a relationship with the meter manufacturers and local suppliers. Utilities that have contracted Metering Services, Inc. include:
• Arizona: Liberty Utilities, Tempe, Surprise, Scottsdale, Phoenix, Gilbert, Avondale, Tucson, Metro Water in Tucson, Goodyear, Prescott, Youngtown, Sun City, San Luis, EPCOR, Chandler, Scottsdale, Gila Bend and City of Buckeye
• California: Idyllwild, Yuba City, Holtville, CA-American Water

Additionally, all Metering Services, Inc. personnel receive comprehensive health & safety training, to ensure the safety of our employees, Arizona residents, and the environment.

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